When I got this hair, first impressions were not great. Straight out the bag the hair looked like a cheap, thin, synthetic granny wig. Also, the cap looked small. My first thought was I wonder what the return policy is. I could not believe I just spent $120 on this hair. However, I felt it and it felt soft. So I went on with trying to style it. I sprayed water in the hair and brushed it out. When I did that, I started to fall in love. The curls started to relax and the hair showed it’s true thickness. After playing with it some, I applied it to my head. It’s amazing. I brushed out the curls to make a puff, then I slicked it back. Ive done braids. I’ve also worn it out. It looked great in every style I did. I must say, you have to know what you are doing with this hair. Because if not then it will only look a mess. The hair is great 9a grade hair. And the cap is big head friendly. It just doesn’t look that way straight out the bag. Btw, I got a 20 inch. It’s true to length, but the curls do take some of that length away. If you want to give this hair a go, I say do it. It really doesn’t take to much work to style it if you know what you are going for.